| | MAY 20238IN MY OPINIONBy Tero Hottinen, Head of Strategic IoT Partnerships, KONEIoT has been there for quite a long time. The first IoT devices, such as tracking the fill level of a soda machine, were created in the late 80's. The term `Internet of Things' itself was coined in 1999 by a computer scientist Kevin Ashton working at Procter & Gamble. Since then, we have seen a boom of different IoT solutions. Nowadays the factories and process industry utilizes IoT to monitor the performance and quality of different processes, many consumer products have IoT built in them (such as smart refrigerators), and a good punch of industrial machines are equipped with monitoring and predictive maintenance solutions based on IoT.We at KONE Corporation, a leading global provider of elevators, escalators, and automatic doors, have tons of IoT use cases to benefit both the customer and our own processes. One practical value adding example that is often not visible to the end user (which applies to the most of the IoT applications), is KONE 24/7 Connected Services, an intelligent predictive maintenance solution for elevators and escalators. With relevant sensoring, cloud connectivity, intelligent data analytics, and closing the loop with field expertise, we have been able to create a solution that significantly improves the performance, reliability, and safety of the equipment in question. With approximately quarter of a million units having 24/7 Connected Services installed globally, we have been able to reduce the repair call-outs by 40 percent and entrapments by 50 percent, and we are able to recognize more than 70 percent of the faults in advance. A classical example of using IoT to provide rock solid results benefitting the customer and the HAS IOT BECOME MAINSTREAM? YES, IT HAS. BUT NOT.Tero Hottinen
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