BestOutcome
Bringing Clarity from Complexity in Healthcare

The UK's 2022 Health and Care Act has a dual purpose, to facilitate pandemic recovery and redefine patient care delivery. Since its implementation, the legislation has eliminated barriers hindering the integration of different National Health Service (NHS) segments with local governments, enhancing joint efforts to address health inequalities.

In this new landscape, organisations must break down silos, improve communication, and adopt robust project tools for effective governance, reporting, collaboration, and efficiency.

This is exactly what BestOutcome offers.

The leading software development firm helps healthcare organisations with its innovative project and portfolio management (PPM) solution – PM3. This outcome-driven platform proficiently manages portfolios, programmes, and projects, empowering clients to achieve objectives ranging from individual projects to extensive business transformations.

PM3’s partitioning technology allows all members of an integrated care system to access a common project management solution, maintaining data privacy and enabling seamless cross-program collaboration. By implementing these partitions, the platform allows for a consistent base level of configuration for an coordinated care partnership or engagement with the wider NHS.

Complementing these competencies is the PM3Learn platform, which allows clients to learn about PM3 and project management best practices at their own pace. Starting with the core training, users can run through video tutorials, quizzes, and hands-on sections covering the core functionality of PM3.

PM3Learn addresses rising turnover in the NHS through project management fundamentals courses.

These courses cover the theory of managing a project through its lifecycle. When employees transition out of the organisation, new staff members can quickly access and use PM3Learn to get up to speed.

“Our mission is to enhance project success by fostering a community of shared knowledge through a powerful and user-friendly tool backed by essential information and experience,” says David Walton, founder and managing director of BestOutcome.

PM3 is more than just a tool; it emphasises effective change management and offers user-friendly configuration options, making ongoing adjustments hassle-free. Clients can independently adjust settings and configurations, reducing the need for external assistance. The self-service capability is strengthened by the PM3 Genie, a brand-new virtual assistant. The Genie adds an additional layer of project management expertise to the product, helping clients augment their plans based on best practice principles embedded in PM3.

Beyond these powerful features, PM3 offers a range of unique benefits. It serves as a centralised repository for all cost improvement programme (CIP)-related data. This has significant advantages during audits, as it gives investigators easy access to PM3 for rapid documentation review, a far cry from conventional searching through various scattered sources.

Above all, PM3 supports healthcare clients in transitioning to integrated care boards, navigating digital transformations, and efficiently managing projects of all sizes.

Hertfordshire Community NHS Trust is an excellent example of a client that benefited from PM3. They had several strategic projects, including the CIP, which they initially attempted to manage and report using Microsoft Excel.

However, this approach proved to be cumbersome and inefficient. Their search for a better solution led to PM3, which helped them save time and improve accuracy by automating data entry and reporting of CIP schemes. Ultimately, BestOutcome’s platform replaced the spreadsheet-based project management approach with a streamlined experience that enhanced governance and effectiveness.

BestOutcome stands as an invaluable asset in the evolving landscape of healthcare delivery, particularly in light of the UK's 2022 Health and Care Act. As the sector moves towards an operational approach prioritising collaboration, innovation, and transformation, the PM3 solution emerges as an indispensable ally in achieving the Health and Care Act of 2022's objectives.

Moving forward, BestOutcome’s commitment to improving project management practices and promoting integration will shape the future of healthcare delivery and outcomes.