Coopersap
Transforming SAP Consultancy through Cooperative Philosophy
Andre Garrocini, President of Administrative CouncilIn today’s fairly competitive world, time is everything. How fast you deliver your service and support can make or break a company. In the SAP industry, too, time is more valuable than any other resource. If a client has to spend endless hours reaching a consultant due to a long chain of command, failure is inevitable. This has been a constant scenario with traditionally driven SAP consultants that have cost clients millions of dollars and countless working hours. Coopersap, however, is no traditional company.
“The focus of Coopersap is to put the consultant at the top of the consultancy structure and break all traditional departments that a SAP consultancy normally has,” says Andre Garrocini, President of Administrative Council, Coopersap. They do so by adopting a win-win philosophy where experienced senior specialists at Coopersap spend time with the clients to discuss their needs before taking accountability for each delivery step. Orchestrating a plan beforehand using this cooperative model ensures quick implementation of SAP solutions and a win for both parties.
For Coopersap, quality is the most important thing and customer satisfaction their primary target.
In a traditional consultancy "the non-used" hours are all applied in the company’s project summary. In Coopersap’s case, however, the unused hours are divided into the consultant and the client.
Coopersap’s “cashback-type rewards” to their customers are unlike any other reward system in the industry. In the past three years, the company has returned more than ten thousand euros to the customers. Such rewards might be insignificant for large consultancies but for Coopersap it reflects their passion for their clients as it adds transparency and creates a confident environment.
Coopersap’s customers admire the idea of talking directly with a specialist consultant that can understand and solve their challenges seamlessly. The consultants at Coopersap have the freedom to do this as they work together in a collaborative environment, where everybody is the owner and takes accountability for the delivery. They are known for their rapid responses to clients and their flexibility. If a customer needs to change their go-live date, extend the period of tests or require some assistance during the weekends, for instance, Coopersap’s horizontal organization can easily adapt to any customer’s need.
Coopersap facilitates business intelligence and cooperative planning through implementing cloud driven SAP Analytics Cloud (SAC) platform. SAP SAC is made from the fabric of technologies such as machine learning, artificial intelligence, and predictive analytics to streamline business intelligence and corporate planning. Coopersap also has deep expertise in SAP Business Technology Platform (BTP) to extract value from data and gain visibility across applications to accelerate innovation and growth.
Several organizations have leveraged Coopersap SAP expertise to grow their business. Embraer, one of the biggest aeroplane builders in the world, came to Coopersap to use the SAP Analytics Cloud platform for planning. They loved Coopersap flexibility as they were left satisfied when the project ended on time and within budget. Randon, a global automotive manufacturer, is another name in Coopersap’s clientele that selected them for their cooperative model and overall experience in SAP.
Coopersap takes immense pride in its slogan “nobody loses when everybody wins”. This philosophy has enabled the company to put customers first and forge long-term relationships with them. They have been able to do so because they don’t treat their people as numbers. This is in stark contrast to what several consultancies do when they focus more on making profits than learning the value of teamwork and collaboration. Coopersap has always been a people company that focuses on people and clear communication, and they will continue to do so in future too.
Talk with us...
andre.garrocini@coopersap.com
+32 493 16 91 32
Coopersap’s “cashback-type rewards” to their customers are unlike any other reward system in the industry. In the past three years, the company has returned more than ten thousand euros to the customers. Such rewards might be insignificant for large consultancies but for Coopersap it reflects their passion for their clients as it adds transparency and creates a confident environment.
Coopersap’s customers admire the idea of talking directly with a specialist consultant that can understand and solve their challenges seamlessly. The consultants at Coopersap have the freedom to do this as they work together in a collaborative environment, where everybody is the owner and takes accountability for the delivery. They are known for their rapid responses to clients and their flexibility. If a customer needs to change their go-live date, extend the period of tests or require some assistance during the weekends, for instance, Coopersap’s horizontal organization can easily adapt to any customer’s need.
The focus of coopersap is to put the consultant at the top of the consultancy structure and break all traditional departments that a sap consultancy normally has
Coopersap facilitates business intelligence and cooperative planning through implementing cloud driven SAP Analytics Cloud (SAC) platform. SAP SAC is made from the fabric of technologies such as machine learning, artificial intelligence, and predictive analytics to streamline business intelligence and corporate planning. Coopersap also has deep expertise in SAP Business Technology Platform (BTP) to extract value from data and gain visibility across applications to accelerate innovation and growth.
Several organizations have leveraged Coopersap SAP expertise to grow their business. Embraer, one of the biggest aeroplane builders in the world, came to Coopersap to use the SAP Analytics Cloud platform for planning. They loved Coopersap flexibility as they were left satisfied when the project ended on time and within budget. Randon, a global automotive manufacturer, is another name in Coopersap’s clientele that selected them for their cooperative model and overall experience in SAP.
Coopersap takes immense pride in its slogan “nobody loses when everybody wins”. This philosophy has enabled the company to put customers first and forge long-term relationships with them. They have been able to do so because they don’t treat their people as numbers. This is in stark contrast to what several consultancies do when they focus more on making profits than learning the value of teamwork and collaboration. Coopersap has always been a people company that focuses on people and clear communication, and they will continue to do so in future too.
Talk with us...
andre.garrocini@coopersap.com
+32 493 16 91 32
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