Agnes Banakas Gosset

Agnes Banakas Gosset serves as Group Chief Digital Officer at Arkema, where she leads the company's digital strategy across a global specialty materials business. Her career spans digital operations, technology transformation and commercial innovation, bringing experience from consumer brands into an industrial environment where digital progress must strengthen research, manufacturing and customer relationships together.

Making Digital Useful Across the Business

The adoption of digital transformation is mostly highlighted by means of technological advancements but the real importance of it lies in the manner in which employees will be able to incorporate these advancements into their regular routine. The industries have the added burden of integrating digital transformations without disturbing the existing process for manufacturing and service delivery.

The Mandate of Banakas Gosset also demonstrates this concept. As the group chief digital officer of Arkema, she has to develop a digital strategy that not only includes internal but also external activities. Her mandate focuses more on adoption of the initiatives as opposed to purely technological aspects.

Helping Artificial Intelligence Reach Daily Work

AI provides new possibilities in manufacturing, research and commercial endeavors. However, many companies fail to go from experimentation to practical application. The problem now is not about identifying new technologies anymore. The task is to make people realize the value behind them.

Banakas Gosset has emerged as one of the advocates of such a shift. According to the Arkema 2024 Annual and Sustainable Performance Report, she suggests two parallel actions, including raising the company-wide awareness about AI and making investments in strategic use of technology. The strategy will involve training employees on generative AI, as well as concentrating advanced technologies on research, manufacturing, and interaction with clients.

Connecting Technology with Industrial Innovation

Digital leadership inside specialty materials differs from digital leadership in purely online businesses. Technology must support laboratories, production facilities and commercial teams while helping specialists work with increasingly complex information.

The company’s strategy for digitalization involves increasingly more emphasis on data analytics and innovations collaboration across engineering fields. The role of Banakas Gosset is right in the middle of all of this, providing means to help digitalization support not only science but also the customer relationships. Instead of viewing the process of technology implementation as an end point, she pays much attention to making the decisions faster and enhancing knowledge sharing within the company.

Keeping Transformation Close to Business Value

Organizations frequently measure digital progress through technology deployments. Sustainable progress depends just as much on whether employees adopt those tools and whether customers experience meaningful improvements.

Banakas Gosset's leadership reflects that broader understanding. Her work combines digital strategy with organizational readiness, encouraging technology adoption that supports everyday decision-making instead of creating additional complexity. Within a global industrial company operating across multiple markets, that measured approach helps digital investment remain connected to commercial priorities, scientific innovation and employee capability. It demonstrates that digital leadership creates lasting value when transformation is built around people as much as technology.