Infocura
Data Dynamos to Power the Digital Age
Hans Miseur, DirectorIt’s not just the data, but how we manage it.
Effective data management ensures organisations can efficiently harness technology trends without losing a grip on their data. It keeps information flowing smoothly, supercharges decision-making and assures operational efficiency.
This is where Infocura comes into play.
Founded over a decade ago by Hans Miseur and two IBM Gold Consultants, Infocura was born of a vision to provide high-quality data management services in an increasingly data-driven market.
The idea struck during the IT community’s coveted International Db2 Users Group (IDUG) event, where the growing need for on-demand data expertise was recognised.
“Our goal was clear from the start,” explains Miseur, Infocura director. “We wanted to deliver the best data management services possible. Bringing together a team of top professionals, we can provide our clients with the expertise they need to succeed in the increasingly complex world of data management.”
Infocura began by assembling a dream team of data professionals to offer on-demand experts. The strong foundation of expertise stood ready to tackle any data challenge clients might face.
Their strategy paid off. Infocura’s excellence earned them prestigious awards; Best IBM Business Partner in Belgium in 2022 and Best in the EMEA region in 2023. This recognition highlighted its status as a leader in the field.
“While we are proud of our successes and recognition, it is clear the market still faces significant challenges. Our commitment to addressing these challenges remains unwavering,” states Miseur.
A Data Manager in a Talent-Scarce Landscape
Infocura keeps a finger on the pulse of the industry, recognising troubling trends as they emerge. It has observed a growing shortage of qualified personnel, with the intensifying ‘war for talent’ leading to a decrease in the number of database administrators (DBA) in companies. This shortage increases workload and makes proactive database management practically impossible for many organisations.
While Infocura continues to expand its team of expert DBAs, the demand for their expertise grows even faster. Clients seek full-time support, but increasingly insufficient budgets pose a significant challenge for companies in need of reliable and efficient database services.
In response to these mounting challenges, Infocura developed a monitoring solution called Infocare. This innovative system addresses modern data management needs head-on.
“Even in its conceptual phase, Infocare was eagerly adopted by clients. The demand for structural monitoring and potential intervention by database management experts was clear, and Infocare was our answer,” asserts Miseur.
Infocare offers preventive monitoring as one of its core features. The system sends early warnings of potential issues, helping prevent costly downtime and reducing stress for IT teams. It also provides detailed quarterly reports, offering insights into database performance. Experts with decades of experience craft these reports, including valuable suggestions for improvement.
For unexpected issues, Infocare maintains a comprehensive service desk. Clients can access support via tickets, email or phone, with the team ready to respond immediately and resolve problems quickly. Technical users benefit from real-time dashboards, allowing them to monitor various metrics and optimise database performance on the fly.
“The strength of Infocare lies in the expertise of its support team,” Miseur states. “Our people are the best in the world at what they do. Small issues are resolved immediately. For larger interventions, we rely on deep technical expertise.”
The innovative approach eliminates the need for companies to keep full-time experts on their payroll. Instead, they pay for expertise only when they need them—such as for specialised interventions. With a cost-efficient solution like this, companies save money while still accessing top-tier, database management expertise whenever they need it.
Expanding Horizons with a Global Vision
Having proven its mettle in the Belux region, Infocura now sets its sights on addressing the challenges of exploding data volumes and accelerating digital transformation through expansion across Europe and, eventually, worldwide.
Responding to the increasing demand for round-the-clock support, it actively staffs offices in different time zones. This strategic move will soon elevate Infocare’s availability from extended office hours to comprehensive 24/7 support, ensuring clients receive assistance whenever they need it.
Infocura can group its experts to divide tasks and skills across multiple companies, centralising expertise for everyone’s benefit. This approach leverages decades of experience to benefit all its clients.
Innovation remains at the heart of Infocare’s evolution. The development team continually enhances the platform to keep pace with the rapidly changing data management landscape. Future updates will include AI-driven analytics and deep data observability. These advancements aim to maintain Infocura’s position at the forefront of the data management industry, equipping clients with cutting-edge tools and insights.
A significant milestone in Infocura’s journey is the arrival of Jens Miseur, Hans Miseur’s son, to the company. Jens’s involvement not only strengthens the family bond within the organisation but reinforces the long-term continuity of Infocura and Infocare.
“With my son’s participation, clients can trust the stability and dedication that a family business offers, fostering long-term relationships and a deep understanding of their needs, providing an unmatched level of service and reliability,” says Miseur, stressing the importance of this development. Infocura continues to be a leading example of how masterful data management can transform businesses and help them succeed in an increasingly digital world. Its journey from humble beginnings to an internationally recognised leader is a testament to dedication to excellence.
With Infocare, it continues to address the challenges of modern IT, delivering exceptional support and solutions that help businesses achieve their goals.
The company’s future is promising, with a strong focus on continuous improvement and global expansion, making Infocura an indispensable partner in the digital age.
“Even in its conceptual phase, Infocare was eagerly adopted by clients. The demand for structural monitoring and potential intervention by database management experts was clear, and Infocare was our answer,” asserts Miseur.
Infocare offers preventive monitoring as one of its core features. The system sends early warnings of potential issues, helping prevent costly downtime and reducing stress for IT teams. It also provides detailed quarterly reports, offering insights into database performance. Experts with decades of experience craft these reports, including valuable suggestions for improvement.
For unexpected issues, Infocare maintains a comprehensive service desk. Clients can access support via tickets, email or phone, with the team ready to respond immediately and resolve problems quickly. Technical users benefit from real-time dashboards, allowing them to monitor various metrics and optimise database performance on the fly.
“The strength of Infocare lies in the expertise of its support team,” Miseur states. “Our people are the best in the world at what they do. Small issues are resolved immediately. For larger interventions, we rely on deep technical expertise.”
The innovative approach eliminates the need for companies to keep full-time experts on their payroll. Instead, they pay for expertise only when they need them—such as for specialised interventions. With a cost-efficient solution like this, companies save money while still accessing top-tier, database management expertise whenever they need it.
Expanding Horizons with a Global Vision
Having proven its mettle in the Belux region, Infocura now sets its sights on addressing the challenges of exploding data volumes and accelerating digital transformation through expansion across Europe and, eventually, worldwide.
Our goal was clear from the start. We wanted to deliver the best data management services possible. Bringing together a team of top professionals, we can provide our clients with the expertise they need to succeed in the increasingly complex world of data management
Infocura can group its experts to divide tasks and skills across multiple companies, centralising expertise for everyone’s benefit. This approach leverages decades of experience to benefit all its clients.
Innovation remains at the heart of Infocare’s evolution. The development team continually enhances the platform to keep pace with the rapidly changing data management landscape. Future updates will include AI-driven analytics and deep data observability. These advancements aim to maintain Infocura’s position at the forefront of the data management industry, equipping clients with cutting-edge tools and insights.
A significant milestone in Infocura’s journey is the arrival of Jens Miseur, Hans Miseur’s son, to the company. Jens’s involvement not only strengthens the family bond within the organisation but reinforces the long-term continuity of Infocura and Infocare.
“With my son’s participation, clients can trust the stability and dedication that a family business offers, fostering long-term relationships and a deep understanding of their needs, providing an unmatched level of service and reliability,” says Miseur, stressing the importance of this development. Infocura continues to be a leading example of how masterful data management can transform businesses and help them succeed in an increasingly digital world. Its journey from humble beginnings to an internationally recognised leader is a testament to dedication to excellence.
With Infocare, it continues to address the challenges of modern IT, delivering exceptional support and solutions that help businesses achieve their goals.
The company’s future is promising, with a strong focus on continuous improvement and global expansion, making Infocura an indispensable partner in the digital age.
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Company
Infocura
Management
Hans Miseur, Director
Description
Infocura, founded in 2011, is a pioneering data management company that addresses the growing shortage of database expertise. Through its innovative Infocare solution, Infocura offers preventive monitoring, expert-crafted quarterly reports, and on-demand support. By centralising a team of top experts, Infocura provides cost-effective, high-quality data management services to businesses worldwide.
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