Impact of Technology on Public Sector

CIO Review Europe | Tuesday, November 30, 2021

Predictive analytics can be used to plan proposed policy changes in one system against their impact on all systems.

FREMONT, CA: Like many industries, the public sector functions in a fast-changing environment. Technology is bringing people together both inside and outside of countries, and it is upending conventional assumptions. Technology is one of the global megatrends identified that will change governments' functions in 2030 and beyond.

Apart from infrastructure, governments' digital agendas place a strong emphasis on data, particularly open data. According to several studies, governments could reduce their administrative costs by fully utilizing public sector data. The additional benefits that might result from greater access to and use of public-sector data are not included in these estimates. Weather forecasts, traffic management, crime data, increased transparency of government operations (procurement), and educational and cultural information for the general public are just a few examples. In this cluster, big data is another driver of transformation. Predictive analytics can be used to plan proposed policy changes in one system against their impact on all systems.

As a result, the trade-offs between public policy on other key megatrends, including energy, water, air, and climate, may be better understood. They already do in some circumstances. At the local level, there is also a better understanding. Advanced analytics are used by fire services to assess the risk of fire in various sites and manage inspections accordingly. Police departments use complex models to predict where various sorts of crimes are most likely to occur in specific situations.

Advanced automated models for risk-based inspections and supervision are available and incorporated into rule and workflow-based systems to assist supervisory bodies. Digitization also brings a significant new type of risk in the shape of cyber security risks. Governments are under increasing pressure to protect their individuals, businesses, and countries from threats that have never been seen before and will continue to grow. According to studies, the cybersphere will become a source of conflict and tension between states of all political stripes over the next two decades, particularly among those for whom cyber security is a critical component of intelligence and military strategy and between individuals or private companies.

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