Leading Trends Impacting Collaboration in 2021

By CIO Review Europe | Tuesday, February 23, 2021

Cyber attackers are smart and are usually a few steps ahead of the tech community and adapt their assault tactics to hit victims wherever they are. In this case, there are cloud-based unified collaboration systems.

FREMONT, CA: Many companies have had challenges this past year. Still, they have persevered and kept the business going due to the networking platforms that many have grown intimately acquainted with throughout 2020. According to one research, 82 percent of companies aim to enable at least some remote work to proceed. When enterprises prepare for a hybrid workforce in which workers can work on-site or online, the technology collaboration market adapts to satisfy businesses' diverse needs everywhere.

Take a look at the growing developments and how they will affect the organization as the global economy transitions to another normal.

Deeper Integrations Will Generate More Streamlined Workflows

The two key team collaboration vendors connected to a broader suite of workplace resources, Google Workplace and Microsoft 365, are now preparing deeper integrations between collaboration and other workplace tools to build streamlined workflows. In 2020, one witnessed that these businesses and others started to understand that organizations are investing their day in these networks' depths and making it easy to collaborate between multiple applications and services. One can expect deeper integrations between collaborative resources, such as video, file sharing, chat, email, and more.

Artificial intelligence to Make Lives Easy

Artificial Intelligence (AI) has implementations in almost every aspect of the workplace, including collaboration. This was observed in 2020 with the use of virtual backgrounds for video calls and, ultimately, noise-reduction technologies that providers installed into their video services leveraging smart technology and natural language processing to eliminate unnecessary noise. To satisfy remote staff in various time zones, one can see a trend into intelligent meeting notes and transcription systems so that those employees may be filled in at a meeting they might have skipped.

Security Will Be Prioritized

Last year, companies increased their digital transformation by at least a few years, and in a crazy dash to equip workers with the resources they needed to transition to remote work in a matter of days, security could not have been at the forefront of their minds.  Unfortunately, that raised its head in a few nasty ways, as some collaboration providers made headlines about their sub-par cybersecurity controls.  Cyber attackers are smart and are usually a few steps ahead of the tech community and adapt their assault tactics to hit victims wherever they are. In this case, there are cloud-based unified collaboration systems. When choosing vendors and implementing tools, all decisions must be made to ensure cybersecurity.

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