Open Apis Are Essential For Cloud Automation
CIO Review Europe | Monday, October 17, 2022
Organisations should keep a laser-like focus on their goals and the reasons they desire to automate certain processes.
FREMONT, CA: Sam Woodcock, Senior Director of cloud services company 11:11 Systems, noted during the most recent Deskflix: Cloud Automation event that automation for automation's sake is almost always a mistake. Organisations should continue to have a laser-like focus on their goals and the reasons they wish to automate certain processes.
Faster time to market is one typical corporate goal why automation is usually considered. To achieve a competitive advantage, organisations seek to streamline their production processes. Another is improved business agility, or the capacity to act swiftly in response to opportunities and market challenges. The third goal is to enhance the customer experience, for example, by employing automation to improve response and decrease wait times. This can also help with customer retention.
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Finally, automation can assist in achieving the goal of improved availability and resilience, which is crucial in situations where services must be available at all times and is necessary for income, reputation, and competitive advantage.
Open and accessible APIs are essential for achieving these goals from a cloud automation standpoint since they allow for service extensibility. If they can plug into the API, adding new services, such as security, availability, disaster recovery, monitoring, and other services becomes much simpler. Businesses going to the cloud should check to make sure proprietary interfaces do not constrain them because business agility and improved UX are largely dependent on this kind of extensible design, according to Woodcock.
For instance, the 11:11 cloud platform uses Veeam's open API to communicate with its data protection, backup, and disaster recovery services as well as a variety of additional security services from various third-party suppliers to ensure resilience and availability. These services are all accessible via the same API, which is crucial for UX because it makes it simple to automate processes like routine backups, failover tests, and vulnerability scans.
In terms of cloud services, there is just one API to use, according to Woodcock.
Additionally, this design is priceless for enabling customers to evaluate services, try out products before buying them, and estimate expenses, all of which help companies achieve their goals more quickly.
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