Operational Excellence Leaders to Explore AI Adoption and Business Improvement Strategies in London

Organizations are reassessing how technology, leadership and continuous improvement approaches can strengthen business performance as artificial intelligence moves from experimentation toward practical use. The 9th Annual Operational Excellence & Business Improvement Conference will bring senior transformation and operational excellence leaders together in London on September 9, 2026, to discuss methods for applying AI, improving processes and sustaining long-term change.

Organized by Global Insight Conferences, the event will take place at One America Square, London, and will feature more than 30 senior practitioners from organizations including easyJet, Flutter, Centrica, Harrods, Currys, Aviva, Gousto, British Council, IHG Hotels & Resorts, Nokia, Burberry, HSBC, Lloyds Banking Group, Network Rail, NatWest, AXA Health and Mundipharma. The conference is designed for leaders involved in operational excellence, business improvement, transformation and organizational change.

The adoption of AI and automation will be a central focus of the conference as enterprises evaluate where emerging technologies can create measurable improvements. Sessions will examine practical AI applications, digitalization approaches and how organizations can balance technology adoption with leadership and workforce considerations.

The agenda will also explore transformation execution, operational excellence frameworks, investment justification and continuous improvement practices. Practitioner-led discussions will provide perspectives on translating strategies into daily processes, measuring results and maintaining momentum after improvement initiatives are introduced.

CIOReview Europe serves as a media partner for the Operational Excellence & Business Improvement Conference 2026 because the event connects with the publication’s coverage of enterprise technology, digital transformation and leadership decisions shaping modern businesses. The conference’s focus on AI adoption, data-driven improvement and technology-enabled change aligns with the interests of CIOReview Europe’s readership of technology leaders and business executives evaluating how digital capabilities support organizational performance. Through editorial coverage, the publication can highlight practical approaches and industry discussions emerging from the event.

The conference will also examine the human factors behind operational improvement, including leadership behaviors, organizational culture and employee engagement. By bringing together executives from different sectors, the event will provide a forum for exchanging experiences on how businesses are adapting their improvement strategies in response to technological and market changes.

As organizations continue refining their approach to AI, transformation and continuous improvement, the discussions at the 2026 Operational Excellence & Business Improvement Conference will offer insight into the practices influencing future business performance.