How Collaboration Technology Helps in Business Continuity

CIO Review Europe | Tuesday, March 16, 2021

The pandemic is forcing every industry to find new ways through which they can ensure business continuity. 

FREMONT, CA: COVID-19 has wreaked havoc on businesses and markets all over the world. In only a few weeks, corporations, government agencies, healthcare staff, and educational institutions have all had to rethink how they can operate.

Apart from ensuring the physical and mental well-being during this pandemic, the most significant thing on everyone's mind right now is finding new ways to do business in order to protect business continuity.

Technology's role in fighting COVID-19 

Technology plays a crucial role in maintaining business continuity, and resources like video conferencing and collaboration platforms are critical practices that can assist business leaders in this regard.

It is essential to see how various industries use connectivity and collaboration tools to serve their customers better. Hospitals are implementing telemedicine systems so that patients can first try a virtual service before visiting a hospital and avoid infecting themselves and others. Digital education is becoming more prevalent in colleges and schools.

Companies can maintain business continuity by using communication tools like video conferencing, and they can even use them to collaborate and defeat the pandemic together. Here's how collaboration solutions are redefining how different industries work:

Healthcare – The current COVID-19 situation affects how critical specialist health care is received and delivered to safeguard the medical staff, patients, and the broader community. Collaboration technologies are expected to play a more prominent role in providing quality care than ever before. Several patients and healthcare professionals now schedule virtual appointments over the internet or through digital technologies. 

Hospitals and health insurers advise patients with suspected coronavirus symptoms to try a virtual service first, rather than going to the clinic, where they risk infecting others and then being treated accordingly.

Education – Today's students have grown up with a range of technology and are comfortable using video as a communication tool. In order to keep up with the closing of schools and colleges due to the pandemic, educators are rethinking conventional teaching approaches and adjusting to the way students learn best, like interactive learning.

The education sector can break down classroom walls and effectively move the classroom and educator's office anywhere there is internet and webcam access by leveraging collaboration technology.

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